Monday, 25 June 2018

BEUC position paper on artificial intelligence

Last week BEUC published a very interesting paper on Automated decision making and artificial intelligence: a consumer perspective. The paper highlights the main challenges raised by AI and suggest ways to tackle these. Importantly, the paper calls for an EU Action plan on AI that would set out new consumer protection concepts and a comprehensive plan to update the old consumer protection tools. The position paper is a must read for everyone interested in the impact of new technologies on consumer protection.

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