Showing posts with label EU consumer law. Show all posts
Showing posts with label EU consumer law. Show all posts

Thursday, 25 January 2024

Consumer law and automated decision making: the work of ELI

At the end of 2023, the European Law Insitute published its Interim Report on EU Consumer Law and Automated Decision Making, answering whether EU Consumer Law is ready for automated decision-making, and observing this question through the lens of a relationship between the consumer, the digital assistant and the trader. The Report sets out eight Principles that should be followed to make EU consumer law ready for automated decision-making. 

On the 31st of January 2024, ELI will host a webinar that is open to everyone. 

For more information, follow this link.

Friday, 4 September 2020

Zotero database: Consumer Law Female Collective

Research shows that works of female scholars are less likely to be referred to than publications written by male authors (see e.g. on gender gap citations here). Is this the case in the field of consumer law studies, as well? These questions were raised in a conversation of my colleagues: Prof Vanessa Mak (University of Tilburg, the Netherlands) and Dr Christine Riefa (Brunel University, UK). They decided to organise an online meeting with a few other female scholars working in the field of European consumer law to discuss whether we could see any potential gender gaps, as well as brainstorm ideas on how to address them. This led to the beginning of the Consumer Law Female Collective this summer.
One of the ideas coming from the meeting was to create a database for female (at least co-)written scholarship and share it publicly. This should raise the awareness of female scholarship in this field, hopefully increasing the amount of citations to this body of work. I found some time over the past few weeks to set it up on Zotero, as it allows for an easy way to share it publicly. The database is open, which means all our readers can have access to it (although registration with Zotero will be necessary to do so). You may (and we hope you will) share this database with your students, colleagues, co-workers and anyone interested. We hope that this will help to diversify the curriculum for many consumer law classes, too.
 
We have introduced a detailed structure, hopefully allowing for an easy overview of sources, but the search function of the Zotero app facilitates an easy access, too. At the moment, we have over 100 sources in the database and many different sub-collections, but this is just the beginning. Therefore, dear readers, please feel free to send us suggestions what sources should further be added, what collections (sub-collections) you are still missing, etc. Our email address is: conlaw.fc[at]gmail.com When you are sending us your suggestions, please do so by giving us links to the publisher's websites for any journal articles, book chapters or books, as this facilitates adding these sources to Zotero. The main collections contain sources published in the English language but we are not opposed to the idea of creating sub-collections to sources written in other languages. The database is focused on European consumer law. With time we may, however, want to add sub-collections on other consumer legal systems.

We have now seven registered members of the Zotero Consumer Law Female Collective database group, with rights to add/edit the database, these are: Dr Andrea Fejos (University of Essex, UK), Dr Lorna Gillies (University of Strathclyde Glasgow, UK), Dr Joasia Luzak (University of Exeter, UK), Prof Vanessa Mak (University of Tilburg, the Netherlands), Dr Kristin Nemeth (Universität Innsbruck,  Austria), Prof Charlotte Pavillon (University of Groningen, the Netherlands), Dr Christine Riefa (Brunel University, UK). If you were interested in having the rights to edit the database, please let us know, as we may want to add a few members to the editorial group.

Tuesday, 26 February 2019

The traps of online shopping: the most recent sweep investigation reveals irregularities in how information is presented to consumers

Last week the EU Commission published a press release on the results of a recently conducted EU-wide sweep of e-commerce websites that revealed shocking results: more than half of the websites breached aspects of EU consumer law.

The sweep extended to 560 websites in 26 countries (including 24 Member States, Norway and Iceland), and included a range of websites, from selling clothing, to audio and video equipment and digital content.

More than 60% of websites showed irregularities. It is in particular striking that:
  • Information was misleading in particular in regard to the final price of products. On more than 31% of the websites that offered discounts, consumer authorities suspected that the special offers were not authentic or they thought the way in which the discounted price was calculated unclear. On around 37% of websites the final price at payment was higher than the initial price offered, mainly due to the lack of information on extra unavoidable fees on delivery, payment methods, booking fees etc.
  • 59% of the traders failed the obligation to provide an easily accessible link to the  Online Dispute Resolution Platform, and
  • Almost 30% of websites information on the right of withdrawal was no transparent.
The press release does not contain any information on interesting question on what actions are to be followed to address the above irregularities.