Today, the European Commission published its 4th annual report on the application of the EU Charter of Fundamental Rights, together with a report on progress in equality between women and men. Summaries of the two reports can be found in the Commission's press releases on fundamental rights and equality in 2013 and a Q&A page. DG Justice's newsroom offers links to the reports as well as staff working documents accompanying them.
Consumer rights are mostly dealt with under the heading of 'solidarity'. The Commission highlights the process of implementation of the Consumer Rights Directive and its legislative initiatives on alternative and online dispute resolution (ADR and ODR) - see, in particular, the staff working document accompanying the report on the Charter, pages 15 and 27-29.