At the end of 2023, the European Law Insitute published its Interim Report on EU Consumer Law and Automated Decision Making, answering whether EU Consumer Law is ready for automated decision-making, and observing this question through the lens of a relationship between the consumer, the digital assistant and the trader. The Report sets out eight Principles that should be followed to make EU consumer law ready for automated decision-making.
On the 31st of January 2024, ELI will host a webinar that is open to everyone.
For more information, follow this link.