In December 2015 the European Commission launched a three month consultation on how to create a stronger European market for retain financial services (bank accounts, payments, loans, credit cards, mortgages, insurance products). The Commission aims to identify the barriers consumers face when they wish to access financial services across borders and find way to remove these barriers in order to improve product choice and pricing for every European consumer.
As part of this consultation the Commission seeks to hear your voice!
You can share and discuss your ideas on the measures that could be taken to improve consumer access to financial services with director Mario Nava and his team in charge for EU legislation on consumer financial services during a live online discussion. The live chat will take place on Tuesday 26 January 2016, from 15:00 to 16:30 CET. Submit your questions and/or register for the chat here.
The other option is to share your personal experience of being unable to access financial services in another EU country by recording and sharing a short video. See the instructions here.