Yesterday European Consumer Centres' were celebrating Air Passenger Rights Day 2011. Under a motto "Pack a little consumer know-how, Europe offers you free help and advice" at 27 airports (in 23 countries) free advice was given to consumers regarding cases of their flights' cancellations, delays and baggage loss. The ECC Network helps consumers to claim their rights in case the airline they were flying with was registered in another Member State.
Press release on this action may be found here.
Photos from the event may be found here.