Recent developments in European Consumer Law

What to do with the new requirements of the ePrivacy Directive ? In the Netherlands the Dutch Parliament seemed to have found the answer to ...

European Commission published a study that was conducted on " Consumer behaviour in a digital environment " mostly by researchers ...

And some news on mobile internet & advertising: the Consumer Protection Office of the German region North Rhine-Westphalia has won a te...

Just a brief addition to yesterday's post and a new instalment in the series on privacy & social networking: Facebook has announced ...

Short time ago I posted about a possibility that Facebook was infringing German privacy and data protection laws ( Facial recognition softwa...

In the past month my parents approached me twice to ask for my help in drafting and submitting complaints about faulty consumer services the...

In a few previous posts I had mentioned "the cookies debate". After the amendments to the ePrivacy Directive , the consumer's ...

The European Commission has announced to investigate add-on charges to cheap flight tickets. As a consequence of the inquiry, European rul...

Recently the European Commission has launched a new online database on unfair commercial practices . The aim of this new e-service is to imp...

Shortly before my weekend starts I wanted to share with you a video that I have watched recently. It's another inspiring TED Talk. This ...